1. Introduction
These Terms and Conditions govern use of the website and travel services offered by Starbrand Tours and Travels.
2. Booking and Enquiry Process
Customers can submit enquiries and booking requests through website forms, phone, email, or messaging channels. Submission of a request does not by itself create a final confirmed booking.
3. Tour Package Information
Package information on the website is for general guidance. Inclusions, exclusions, and rates may vary based on travel dates, availability, and provider terms.
4. Booking Confirmation
A booking is considered confirmed only after required payment steps are completed and Starbrand Tours and Travels confirms availability and itinerary details.
5. Advance/Booking Payment
An advance payment may be requested to initiate or secure booking processing.
6. Minimum Booking Amount
For applicable tours/services, a minimum booking amount of ₹1,000 may be required to begin confirmation workflows.
7. Payment Terms
Remaining payment schedules, where applicable, will be communicated during the booking process based on package and supplier requirements.
8. Customer Responsibilities
Customers are responsible for providing accurate traveler information, timely responses, and required documents for smooth service execution.
9. Travel Documents
Customers are responsible for carrying valid identification, permits, tickets, and any documents required by transport operators, hotels, or authorities.
10. Changes to Tour Itinerary
Minor itinerary adjustments may be required due to local conditions, weather, road status, operational constraints, or supplier limitations.
11. Hotel/Transport Availability
Hotel rooms and transport units are subject to real-time availability. Equivalent alternatives may be offered if planned options are unavailable.
12. Cab Services
Cab service schedules, routes, and wait times can vary due to traffic, weather, local regulations, and vehicle availability.
13. Tour Package Prices
Displayed prices may be starting estimates and can vary by travel season, occupancy, service category, and special requirements.
14. Taxes and Additional Charges
Applicable taxes, entry fees, permits, tolls, parking, and optional add-ons may be charged as per actual requirements unless explicitly included.
15. Third-Party Service Providers
Services may involve third-party hotels, transport vendors, activity operators, and payment providers. Their terms may apply in addition to these Terms.
16. Delays and Unforeseen Circumstances
Delays or disruptions can occur due to traffic, weather, operational interruptions, technical failures, or local advisories.
17. Force Majeure
Starbrand Tours and Travels is not liable for non-performance caused by events beyond reasonable control, including natural disasters, government actions, strikes, and transport shutdowns.
18. Customer Cancellation
Cancellation requests should be communicated as early as possible through official contact channels.
19. Company Cancellation
If Starbrand Tours and Travels must cancel due to operational reasons within its control, suitable alternatives or applicable refund handling will be communicated.
20. Refund Rules
Refund eligibility and deduction amounts may depend on package type, hotel rules, transport/vendor conditions, timing of cancellation, and non-refundable services already booked.
21. Changes Requested by Customer
Customer-requested changes to dates, destinations, room type, transport class, or route may involve additional charges and availability constraints.
22. Liability Limitations
Starbrand Tours and Travels acts as a coordinator/planner and shall not be liable for losses caused by third-party defaults, personal negligence, or factors outside reasonable control.
23. Website Content
Website text, media, and package descriptions are provided in good faith and may be updated as business offerings evolve.
24. Intellectual Property
Website content, branding, and design elements are owned or licensed by Starbrand Tours and Travels unless otherwise stated.
25. External Links
External links are provided for convenience. We are not responsible for third-party website content, availability, or practices.
26. Privacy
Use of customer information is governed by our Privacy Policy available on this website.
27. Changes to Terms
These Terms may be updated from time to time. Updated terms become effective when posted on this page.
28. Contact Information
- Company Name: Starbrand Tours and Travels
- Address: Sri Vidhartri Enclave, 1st Main Road, 4th Cross, Pattanagere, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098
- Phone: 9260430001
- Email: starbrandtoursandtravels@gmail.com